Elementary (Kindergarten to 4th grade)

Frequently Asked Questions about our Children's Ministry

Do you have check in and check out procedures? Yes. Each ROC family will fill out a ROC registration form and their information will be put into our new check in/check out system. Children in the ROC area will be checked in and out by an authorized adult with a personal pass code.

Where are the elementary classrooms located? The ROC elementary classes in the ROC area of the Metro Center.

What service times will the elementary classes be offered? Classes will be offered all service times for your elementary child.

How can I be sure that no one else picks up my child? Each parent through the ROC registration form authorizes who is allowed to pick up their child. Each person who is authorized to pick up a child will have their own personal pass code, and those specific children assigned to them. So if someone who is not authorized tries to pick up your child, they will not be in the system.

What if I am a family member and the child I need to pick up is not assigned to me or I am not in the system? For the safety of the child, if you are not assigned to pick that child up, then you cannot pick the child up. If this happens, the parents will be contacted before the child is released.

What if I a bring a visitor or a visiting family attends Metro for the first time? Will they be in the check in/check out system? We will have a special table for visitor families and those who are not in our system. They will be accommodated differently to make sure their child gets to the right class, and they are able to find their way around Metro Center.

I've been visiting Metro for some time now and I would like my child to be in the check-in system. How do I get them registered? Fill out a ROC Registration Form and Medical Release Form and turn it in to the ROC greeter desk.

I need to pick up my child early. How will you know where they are? In the event that you need to pick up your child early, the check in system will know which class your child is assigned to, which will notify you and the greeters, and we can get your child to you as quickly as possible.

For my children to attend the discovery center time (10:00 -11:00), why do I have to be in a bible class or serving? In the event that we have to contact you for your child for any reason, we need to know where you are located during this bible class hour. Once you have decided to attend a class or serve during the bible class hour, let us know where you will be and we will log it in the check in system. The other hours are assembly hours, so more than likely you would be in the auditorium.

How can I be sure that the volunteers can be trusted? Each volunteer is required to have a background check completed and “apply for the position” they are wanting to work in. They will also be required to read the children’s ministry handbook, which talks about all aspects of the children’s ministry.

What accommodations or programs do you offer for special needs children? At the current time we do not have a special needs ministry. In the event that your child needs special accommodations, please notify the children’s ministry director, so we may have a volunteer to specifically help that child during their bible class time.

How can I be sure that my child will be assigned to the correct classroom? All elementary aged children will be promoted based on their grade in school. Promotions will happen in May after the school year is completed.

I see that the R.O.C children’s area is self contained. Can I walk my child to class? We are discouraging any extra traffic in the children’s area. If your child can walk to class by themselves, that is great, but if your child is upset, you will be escorted by one of our greeters to the classroom until your child feels comfortable. Please remember that in most cases, children quickly adjust. Basically, for the safety of the children and volunteers, you must have a purpose for being in the children’s area.

What is Elementary Celebration time? Elementary celebration is children’s worship. The children will sing, praise and learn the bible lesson of the day.

What are Elementary Discovery Centers? The discovery centers are reinforcements to the lessons that they have learned or will learn in “Celebration Time”. They can include activities such as, crafts, snack, and prayer. Each center will be themed toward the main lesson of the day.

If you have any other questions or want to sign up to help in any way, please contact Jennifer Kughn (407-366-7714 Ext: 106).

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